QFD on the Web

There are simple guidelines that can help QFD teams to construct models that will not only champion the voice of the customer, but that will be maintainable as well. Although these guidelines not as simple as cutting off requirements lists at an arbitrary number, the reward for following these procedures will be a sound Quality Function Deployment model that will increase communication, appropriately prioritize efforts, and assist in making sure that a product or service meets all of the needs of its customers.

There are some other terrific resources on the web for QFD information. We recommend a quick look at the following…